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 Privacy
At FLOWERS.COM.AU we recognize and respect the importance of maintaining the privacy
of our customers. We do NOT sell, trade, or give-away any information we may have
on any of our users and members. We believe very strongly in privacy on the Internet.
Our servers and other computers employ security procedures to protect all our information
from unauthorised access. Below we describe why we gather certain information, what
information we collect, how we collect it, and what we use the information for.
Why do we gather information?
We use information we collect from you to process your orders, to provide an enhanced
and more personalised shopping experience and to inform of offers and discounts
from FLOWERS.COM.AU. We DO NOT under any circumstance make such information available
to any third parties
What information do we gather?
Through our Web Site when you place an order, we may collect the following information:
your name, telephone number, email address, billing information (credit card number,
expiration date and billing address) products purchased and the gift and message
recipient's name, address, telephone number and email address. Also, if you register
as a member, we request your name, address, phone number, email address, and other
information set forth on the Member Registration Page.
How we use "cookies"
A "cookie" is a small harmless file stored on your computer which gives you a numeric
user ID and stores basic information. We use cookies to let us know that you are
a prior customer and to provide certain features to you, but we do not store any
personal information (except your name) or financial information about you using
cookies. Most web browsers automatically accept cookies, but most allow you to instruct
your browser to prevent the use of cookies. However, if you disable this feature,
certain aspects of FLOWERS.COM.AU may not function properly.
Your Security
Our various order pages encrypts your credit card number prior to transmission over
the Internet using secure socket layer (SSL) encryption technology. This technology
works best when the site is viewed using Microsoft's Internet Explorer or Netscape
Navigator.
How to stop receiving newsletters and offers from us
If you prefer not to receive product information and promotional mailings/emails
from FLOWERS.COM.AU please indicate this either on the order form or by going to
our removal page.
Corrections
If you would like to update or correct information previously provided to us, please
click here and edit your details in the Member Zone
Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web site, you consent to the collection
and use of information by us and the terms of this Privacy Policy. We may change
our Privacy Policy from time to time and we will post those changes so that you
are always aware of what information we collect, and how we use it.
Your Comments
At FLOWERS.COM.AU we welcome feedback concerning our privacy policy. Please send
your comments and questions to feedback@flowers.com.au
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